Which conflict resolution style is characterized by high assertiveness and high cooperation?

The collaborating style is characterized by high assertiveness and high cooperation, making it particularly effective in conflict resolution situations where both parties’ needs and concerns are addressed. This approach seeks a win-win outcome, fostering an environment of open communication and mutual respect. In collaborating, individuals engage in problem-solving that involves active listening, sharing information, and working together to find solutions that satisfy all involved parties. This style promotes relationship building and is often used in scenarios where maintaining a good relationship while resolving the conflict is a priority.

In contrast, other styles such as avoiding tend to sidestep the conflict entirely, forcing may impose one party’s wishes over another’s, and compromising seeks a middle ground that might not fully satisfy either side. Collaborating, therefore, stands out as the optimal choice for situations requiring both assertiveness in expressing one’s own needs and cooperation to understand and integrate the needs of others.