What is the focus of process consultation?

The correct answer is focused on interviewing to uncover interpersonal issues in groups because process consultation is a method used in organizational development that emphasizes understanding and improving the processes within a group or organization. It involves the consultant working closely with a group to identify and address underlying interpersonal dynamics, communication patterns, and group interactions that may affect performance and productivity.

This approach relies heavily on the use of interviews and observations to gather insights into how people relate to one another in a work environment. By uncovering these interpersonal issues, the consultant can help facilitate better collaboration, enhance team effectiveness, and resolve conflicts, ultimately leading to a healthier organizational culture.

The alternatives provided do not align with the essence of process consultation. Assessing only financial performance focuses solely on quantitative metrics without addressing the qualitative aspects of group dynamics. Providing strict rules for team dynamics contradicts the flexible and adaptive nature of process consultation, which aims at understanding rather than enforcing. Lastly, teaching problem-solving techniques to individuals only narrows the focus too much; process consultation is inherently about the collective experience and interactions of groups rather than just individual skill sets.