What do survey methods primarily assess?

Survey methods primarily assess problems and information flow throughout the organization by collecting data on various aspects of processes, experiences, and perceptions from employees at different levels. This approach allows organizations to identify areas of concern, understand the dynamics of communication, and gather insights into how information travels within and between departments.

When using surveys, organizations can pinpoint specific challenges, gather feedback about practices and procedures, and measure employee satisfaction and engagement. This information is crucial for making informed decisions regarding organizational improvements and enhancing overall effectiveness.

The other options focus on more specific aspects of the organization, such as physical infrastructure, financial investments, or solely top management's views, which are not the primary focus of survey methods. Surveys aim to capture a broad range of perspectives rather than just a narrow view.