What defines groupthink in decision-making?

Groupthink is a psychological phenomenon that occurs within a group when the desire for harmony and conformity results in irrational or dysfunctional decision-making outcomes. This often manifests when group members suppress dissenting viewpoints, fail to critically analyze alternative ideas, and prioritize consensus over the quality of decisions.

When pressure for cohesion predominates, individuals may feel compelled to align their opinions with the perceived consensus, which can stifle creativity and lead to subpar choices. The pressing need for agreement can silence dissenting voices or lead to self-censorship, ultimately preventing a thorough examination of all possible options and consequences in the decision-making process.

This contrasts with an environment that encourages diverse opinions or promotes collaboration, both of which can enhance decision quality by fostering a broad range of ideas and critical discussions. Groupthink's detrimental effects underscore the importance of creating an open atmosphere where individuals can express differing perspectives without fear of judgment or isolation.